The Obvious Triangles
Some triangles are so obvious that we
don't even think of them as triangles.
It's important to remember that triangles are the
basis for human society — they aren't always bad. Many triangles are just
perfectly normal human relationships. The key, in my opinion, has to do with
where responsibility lies for dyads within the triangle.
In a hypothetical family, there are
two parents and two children, a total of four people, so a potential for four
triangles: Mom, Dad & Sissy; Mom, Dad & Junior; Sissy, Junior & Mom;
Sissy, Junior & Dad. Mom and Dad discussing Junior's extracurricular
activities or Sissy's after-school job is a perfectly good triangle. But if Mom
says to Dad, "Junior's driving me crazy, and I need you to talk to him. Don't
tell him I said anything to you, but see if you can get him to stop spending so
much time with those ruffians from the school paper," then some flags go up.
First of all, the question is raised as to whether Mom is taking responsibility
for her relationship with Junior: why does she need Dad to intervene? It's
partly because an additional triangle (Mom, Junior & the gang at the school
paper) has been introduced, and Mom feels overwhelmed. If Dad follows Mom's
strategy, and unhealthy triangle is formed in which Mom can't deal with Junior
directly.
Now, apply the same idea to
your organization. Are there people who can't deal directly with other people,
but instead resort to triangling as a strategy? Remembering that most triangles
are healthy and normal, it's important not to demonize every conversation anyone
may have about a third person. The real clue is whether someone has given away
their own responsibility in a relationship to a third
person.
The best place to begin
analysis, of course, is in your own relationships, whether at work or at home.
If by involving a third person you hope to learn to deal appropriately with the
second person, you're probably fine; if you think that bringing in a third
person will make the problem go away, that's a problem. And if you suspect that
you yourself are being strategically triangled, you can attempt to correct the
situation by reestablishing contact with the person who tried to shift
responsibility.
Posted: Fri - February 6, 2004 at 06:52 AM