www.insideleader.com/blog/B2051272921 Blog description. All rights reserved. Thu, 12 Feb 2004 10:11:44 -0500 Thu, 12 Feb 2004 10:11:44 US/Eastern iBlog 1.3.4 Sometimes we're a little too quick to pass out the insults. ]]> Thu, 12 Feb 2004 10:05:08 -0500 Some triangles are so obvious that we don't even think of them as triangles. ]]> Fri, 06 Feb 2004 06:52:46 -0500 In order to be effective as a well-differentiated manager, it's crucial to understand your responsibility for the goals of the whole company, not just those of your department. ]]> Tue, 06 Jan 2004 11:00:57 -0500 Don't make the mistake of trivializing the feelings expressed by a worker or a customer. ]]> Tue, 23 Dec 2003 09:56:24 -0500 Sometimes employees get into feuds at work. How do you help? ]]> Mon, 22 Dec 2003 04:28:18 -0500 ...chances are they'll return the favor. ]]> Thu, 18 Dec 2003 17:02:17 -0500 Edwin Friedman said that self-differentiation is the most important leadership characteristic...so why is it so hard? ]]> Thu, 11 Dec 2003 09:16:54 -0500 While it may seem as though your employees are just randomly trying to make you upset, keep in mind that the object of their behavior, regardless of whether or not they know it, is always to get you off course. ]]> Wed, 10 Dec 2003 10:36:22 -0500 Sometimes the best way to handle an emotional employee is to refrain from being 'reasonable.' ]]> Tue, 09 Dec 2003 17:46:05 -0500 Gossip and unhealthy triangles go hand-in-hand. ]]> Tue, 09 Dec 2003 09:04:38 -0500 There are plenty of strategies for staying calm...the trick is to find the one that works best for you. ]]> Mon, 08 Dec 2003 17:15:46 -0500 We only THINK we're responding to the facts...we're really responding to the feelings. ]]> Mon, 08 Dec 2003 15:36:27 -0500